Overview
The arrival guide is a detailed document your host creates to help you get to and settle into the property. It typically covers directions, parking, door codes, Wi-Fi information, and anything else you need to know when you arrive.
How it works
- Sign in and navigate to the Property Info section.
- The arrival guide is displayed within the property details, usually as a dedicated section or tab.
- Review the guide before your trip so you know what to expect. Key information may include:
- Directions to the property
- Parking instructions
- Door lock or keypad codes
- Wi-Fi network name and password
- Appliance instructions
- Trash and recycling procedures
- Emergency contacts
The guide is created by your host and may be generated with the help of Valzotra's AI tools. Your host can update it at any time, so always check for the latest version close to your arrival.
FAQ
When can I see the arrival guide? The guide is available as soon as you accept your invitation. Check it before you travel so you are prepared.
What if the door code or Wi-Fi password doesn't work? Contact your host immediately through the messaging feature. They can verify or update the information.
Does every property have an arrival guide? It depends on the host. Most hosts create one, but some may share arrival details through messages instead.
Can I access the guide after checkout? The guide is available for the duration of your stay. After checkout, your access to the property's information ends.