Overview
Every reservation card on the Today page can show up to two status pills to the right of its title: a lifecycle pill that tells you where the booking sits in your prep flow, and an alert pill that flags something needing action. This article is the reference for what each one means.
Lifecycle pills
The lifecycle pill reflects how far a reservation has moved through preparation:
- Awaiting acceptance — the guest has been invited but hasn't accepted yet.
- Invite accepted — the guest has accepted and has access to their stay portal.
- Access sent — entry details (codes, instructions) have been shared.
- Completing checklist — a host or guest checklist for this stay is in progress.
- Checklists complete — all checklists tied to the stay are done.
A reservation shows the single pill that best represents its current stage, so the card always reads as one clear status.
Alert pills
An alert pill appears only when there's something to act on:
- Needs approval — a synced reservation is waiting in Pending Approval for a guest email before its checklists can fire. See Approving synced reservations.
- New message — the guest has sent a message you haven't read. Use the Message button on the card to reply without leaving Today.
Limits & requirements
- Pills reflect live reservation state; they update as you approve, send access, complete checklists, or read messages.
- Lifecycle management pills and the Needs Review section are visible to the management lane (Owner, Admin, Manager).
FAQ
A card shows no lifecycle pill — is something wrong? No. A card only shows the pill that's meaningful for its current stage; early or fully-complete reservations may show none.
What's the difference between a missed check-in and these pills? Pills track normal prep progress. A reservation that falls out of its expected lifecycle — a passed check-in still marked confirmed — surfaces separately in Needs Review.